
Frequently Asked Questions
Jonathan answers FAQs for our WordPress web maintenance services
Regular maintenance ensures that your website remains secure, up-to-date, and optimised for performance. It helps prevent security vulnerabilities, ensures compatibility with the latest software versions and maintains a positive user experience
I can help you determine the most suitable plan based on factors such as the complexity of your website, the frequency of updates required and your security needs. Feel free to reach out and I’ll assist you in selecting the plan that’s right for your needs.
If any issues arise, I’m available to assist you. I’ll promptly address any concerns, troubleshoot problems and ensure that your website is back up and running smoothly. Ensuring backups are taken and stored both locally and in the cloud, I can quickly roll-back your site to a previous working state while addressing the issue that caused the problem.
Absolutely. If my standard plans don’t perfectly align with your requirements, I can create a custom maintenance plan tailored to your specific needs.
My maintenance process is designed to minimise downtime. However, during updates, your website might experience brief periods of inaccessibility. I schedule maintenance during off-peak hours whenever possible to minimise impact. Typically your site will be down for just a few seconds during maintenance.
I’ll email you regular reports outlining the tasks performed, updates applied, security measures taken and any improvements made to your website’s performance.
If your website requires additional design, development or content updates, we can discuss these separately and provide you with a quote for the extra work.
Still Have Questions?
If you can’t find an answer to your question in the FAQ’s above, you can always contact me and I’ll respond asap.